

The Universal Problem: The Data Civil War
"The next billion-dollar restaurant advantage won't be more AI - it will be knowing which numbers to believe."
Modern multi-unit businesses are paralyzed by a hidden dysfunction. They have invested in best-in-class systems for point-of-sale, inventory, labor, and finance, but these systems operate as isolated kingdoms. Each produces its own conflicting version of core metrics like "sales," "cost," and "labor." Leaders waste time reconciling numbers instead of making decisions. AI initiatives fail, fed on contradictory data. This is the costly reality for any business with a complex operational stack.
This book introduces and defines a new competitive paradigm: The Certified Enterprise. It is an organization that has ended its internal data civil war and now competes on trusted intelligence. In an age of analytic abundance, its ultimate advantage is not more data, but certified truth.About The Author
Michael L. Atkinson, Managing Partner at Bailiwick Ventures, is a three-decade veteran of the restaurant-tech collision. A founder, operator, investor, entrepreneur and innovator, he has built companies to solve the chaos he’s managed firsthand. Most recently, Michael founded FohBoh.ai, a native Gen AI operating system for the global restaurant industry.His book, The Certified Enterprise, provides the blueprint he wished he’d had: a practical guide to replacing data chaos with certified truth - the only foundation for a future-proof business.
Coming Soon
The future of AI in restaurants will not be defined by who builds the best model.
It will be defined by who controls the integrity of the data those models rely on.

