The Restaurant Industry
The Second Wave of Innovation
The $3 trillion global restaurant industry is massively relevant and vital to all economies. In the U.S. alone, over 1 million restaurants will generate more than $783 billion in sales and employed 14+ million employees in 2016. But, the $783 billion US restaurant industry may also be in recession. It needs growth to survive. Restaurants are on the hunt for fresh ideas and new channels to improve sales and maintain margins. They must discover new sales channels and leverage new technologies.
But this is only part of the story. The broader foodservice industry employs more than 20 million and combined, has a total economic impact of $1.6 trillion. That's 4% of the U.S. GDP!
Even more impressive is the transformative effects restaurant tech is having on the industry globally, both B2C and B2B. Investors have sunk over $20 billion in restaurant technology startups in the last 7 years and ecosystem of cloud solutions can be confusing. Here is the opportunity to create, innovate with affect change.
Investment Focus | Forces of Change
As more operators turn to tech to improve their performance, it’s easy to get carried away with the many applications and softwares that will end up complicating the process. Technologies unification involves integrating cloud APIs to deliver simplified functionalities that allow operators to track their restaurant’s progress in real-time. Real-time tracking enables operators to constantly identify where and why sales are behaving the way they are, and to act on it accordingly. Visual tools such as dashboards allows this collected data to be readily accessible to operators, key stakeholders and even staff. This democratization of information leads to greater awareness and understanding of the business.
We also set our sights on the human interface and conversational commerce. This means using voice and text chatbots to enable consumers to order food, manage guest services, make reservations, manage guest satisfaction and engage interactively where billions of people are online already. The use of chatbots can also extend to B2B applications where operators from different verticals are able to order from other vendors. This accelerated ease of using chatbots on messenger platforms like Facebook, Kik, Whatsapp, WeChat and Slack are permeating the industry as operators seek more efficient ways to quell the growing demands of their guests.
Improved communication and accessible education
F&B operators are increasingly aware of the importance of bridging gaps in communication between staff and consumers, as well as widening access to information that will inform them of better decisions to improve their service and business. Access to education will allow companies to understand their consumer better and allow them to decide how best to engage them. This means businesses can stay ahead of their consumers and anticipate their needs and wants — and anticipation is crucial in creating memorable guest experiences.
Automation - Food-maker robotics
The labor pool remains competitive and continues to shrink, the restaurant industry is particularly challenged to hire, train and retain quality and affordable FOH and BOH staff. Operators are no longer in control of their labor costs with state mandates for minimum wages increases and healthcare benefits. With thinning margins, naturally, restaurant concepts must evolve in these changing and challenging times. Enter the food-maker robots that make and serve hamburgers, yogurt, pizza another food categories, just to start. We see low cost, high potential ROI's for entrepreneurs and existing operators and landlords. Food-maker robots and robot vending will affect how we conveniently consume fast food and snacks with no human interaction.
Food & Beverage and Brand Development
With over 40 years of experience in all facets of the foodservice industry, Bailiwick Ventures is an active brand marketer developer and financier. We work with restaurateurs, developers and entrepreneurs in the U.S. and the U.K.
We invent, refine and re-define restaurants and consumer brands targeting the broader foodservice industry. We leverage our experience as operators, entrepreneurs and advisors to brands and rich connections to influencers to execute vision.
As investment bankers with hundreds of transactions, assignments and projects behind us, we bring everything we know and everyone we know to each project, partnership and assignment.
We have experience in technology, entertainment, retail, food, beverage, robotics, media, film, sports, fitness, restaurants and hospitality. These experiences cross business-to-business and business-to-consumer globally.
We invent, create, develop and invest
The Restaurant News Site
FohBoh means Front of House, Back of House so we cover a lot of ground. But, we also see that technology is transforming the restaurant industry and this touches all FOH+BOH systems and persons and that's our bailiwick. So, our daily news and information agency inFOH, delivers a daily newsletter all about restaurant technology to tens of thousands of industry professionals in 130 countries.
Fried Chicken Sandwiches by Food-maker Robots
Reinventing QSR with a autonomous restaurant-in-a-box robot concept for on-demand food. Rooster's doesn't need a restaurant facility; just 100 sq. ft. and electricity for its self-contained robot to make and deliver fresh, hot gourmet fried chicken sandwiches on demand. This will change how consumers order food and enjoy chicken.
Beach Boys co-founder Mike Love's Kokomo lifestyle brand
Kokomo conveys a lifestyle and spirit conveyed by the hit song by The Beach Boys' lead singer, Mike Love. Kokomo Brands, Inc. will bring Kokomo to life with restaurants, food, beverage and a line of surf apparel beginning in 2018.
Experience and Perspective
Our leadership team has broad reach to industry affiliates, business colleagues, restaurant leadership, and influencers, affiliates, dealers and media relationships. We bring decades of relevant experience to our investing partners and portfolio companies. We bring operations, culinary, development and corporate finance expertise. We have held BOH and FOH unit-level and C-level positions at regional and national chains. We are food and restaurant tech entrepreneurs and social media pioneers.
We are practitioners and thought-leaders and with an operators' perspective. We are passionate about the restaurant industry and excited about how enabling technologies are transforming our industry every day. Technology helps create operational efficiencies leading to profitability and that make operators more competitive and relevant.
We have unique access to opportunities because we have been actively engaged as operators, digital media and Internet entrepreneurs, restaurateurs, financiers, food and restaurant technology sales and social media marketers for decades.
We have transaction experience as investment banker and entrepreneur. We live and work at the intersection of restaurant and technology working with clients and partners around the globe.
We are experienced entrepreneurs in food and beverage, restaurants, retail and Internet technology. We have an investment bankers' perspective, so we are deal makers with vision and access to key resources required to execute on our plans.
Founder | CEO
Passionate practitioner and entrepreneur
BOARD OF ADVISORS
Restaurant and technology industry executives & investors
Many of our investors may also sit on advisory boards. These are accomplished restaurant industry executives, investors, advisors and key influencers that help evaluate investment opportunities, provide insight and accelerate our progress.